PRIVACY POLICY – Egen Tråd

At Egen Tråd, we care about your privacy. This privacy policy explains what data we collect, how we use it, and what rights you have.

1. Data Controller

The data controller is:

Egen Tråd
Gabriela Rapacz
Tåsen Terrasse 4B
0873 Oslo

2. What Data We Collect

We may collect the following information:

– Full name

– Email address

– Shipping and billing address

– Phone number

– Order information

– Payment details (e.g., PayPal, credit card – we do NOT store card details)

– IP address and cookies data

3. Purpose of Data Processing

We use your data for:

– Order fulfillment- Invoicing

– Shipping

– Customer service

– Marketing (newsletter – only with your consent)

– Website improvement

4. Data Sharing

Your data may be shared with:

– Shipping companies (e.g., Posten Norge, DHL)

– Payment providers (e.g., Stripe, PayPal)

– Technical service providers (e.g., hosting, email tools)

We never sell your personal data to third parties.

5. Cookies

We use cookies for statistics, marketing, and technical purposes. You can manage cookie settings in your browser.

6. Data Retention

We retain your data:

– For the duration of the contract/order,

– As required by accounting laws (up to 5 years),

– Until you withdraw your consent (for newsletter).

7. Your Rights

You have the right to:

– Access your data

– Correct your data- Request deletion (“right to be forgotten”)

– Restrict processing

– Data portability

– File a complaint with Datatilsynet (Norwegian Data Protection Authority)

8. Contact

Questions? Contact us at:

Email: egentrad@gmail.com