TERMS AND CONDITIONS – Egen Tråd

Welcome to Egen Tråd. By using our website and placing an order, you agree to the following terms and conditions.
Please read them carefully.

1. GENERAL INFORMATION
   Egen Tråd is a Norwegian-based company offering handmade, custom lingerie made from certified ecological materials.
   These terms apply to all purchases and interactions on our website.
2. ORDERING
   When you place an order, you agree to provide accurate, current, and complete information. Once we receive your
   order, we will send a confirmation email. All products are made to order and may require a production time of up to 10
   business days.
3. PRICES AND PAYMENT
   All prices are listed in NOK (Norwegian Krone) and include VAT where applicable. Payment is accepted via secure
   methods such as PayPal, credit card, or other options provided at checkout.
4. SHIPPING
   We offer shipping within Norway and selected international destinations. Shipping costs are calculated at checkout.
   Delivery times may vary based on destination and production time.
5. RETURNS AND CANCELLATIONS
   Due to the custom-made nature of our products, we do not offer returns unless the product is defective or incorrect. If
   you wish to cancel an order, please contact us within 24 hours of placing it.
6. PRODUCT INFORMATION
   We strive to ensure that all product descriptions and images are accurate. However, slight variations in color or material
   may occur due to the handmade process and natural fabrics used.
7. PRIVACY
   We respect your privacy and handle your data in accordance with our Privacy Policy. By using our site, you agree to the
   collection and use of information as outlined there.
8. INTELLECTUAL PROPERTY
   All designs, content, and visuals on this site are the property of Egen Tråd and may not be used or reproduced without
   written permission.
9. GOVERNING LAW
   These terms are governed by Norwegian law. Any disputes will be handled in the appropriate Norwegian court.
10. CONTACT
    If you have any questions, feel free to contact us at:
    Email: egentrad@gmail.com

Thank you for supporting sustainable, handmade lingerie!